Frequently asked questions
Where do you deliver?
Available delivery destinations and charges appear during checkout once you enter your address.
How long does delivery take?
Dispatch and delivery estimates vary by product and fulfilment partner. Please check the delivery options shown at checkout. Some orders may arrive in separate parcels.
How do I contact you?
Email Tailstaupe@outlook.com with any order or product enquiries.
Can I return an item?
See our Returns & Refunds policy for cancellation rights and instructions. Please contact us before returning goods so we can confirm the appropriate return details.